Legal & Policy Overview

Introduction

These documents are designed to ensure that riders, passengers, and partners understand their rights, obligations, and responsibilities when engaging with BikePe. We are committed to providing a secure, transparent, and efficient service. A clear legal framework helps everyone involved have clarity and protection.

Please take time to familiarise yourself with these terms before using BikePe services.

Our Commitment to Privacy and Transparency

We respect your privacy and are committed to protecting your personal information. The Privacy Policy, Data Policy, and related documents explain how your data is collected, used, and protected when you use BikePe apps and services. We aim to present clear, accessible information so that you can make informed choices.

Branding and Copyright Information

The BikePe name, logo, and associated brand assets are owned by FirstTrek OPC Private Limited. Our branding and software are protected by applicable copyright and trademark laws. You may not use BikePe branding or content in a way that could cause confusion or misrepresent our services.

Dispute Resolution

If a disagreement arises in connection with the use of BikePe, we encourage you to first reach out to our support team so we can try to resolve the issue directly. In the event that a matter cannot be resolved informally, the terms in the Terms & Conditions and related agreements will apply, including the choice of governing law and jurisdiction.

Changes to Legal Information

BikePe (FirstTrek OPC Private Limited) may update or revise these documents from time to time. Changes will become effective immediately upon being posted on this site. By continuing to use our services after changes are made, you agree to be bound by the updated terms.