Help & Support

Need help with your BikePe ride? You're in the right place.

BikePe is a product of FirstTrek OPC Private Limited. For any ride-related issues, payments, or account queries, please use the support options available in the BikePe Rider and BikePe Customer apps, or reach out through the official contact details shared in those apps.

Common Topics

Ride booking and cancellation.
Payment, wallet, and refunds.
Safety, KYC, and account verification.

This help page is informational. For urgent issues, please use in-app support or call the official helpline (where available).